REFUND POLICY
Last Updated: May 14, 2026
At WiFi Booster Shop, customer satisfaction is important to us.
If you are not fully satisfied with your purchase, please review the following refund and return guidelines.
Return Eligibility
To qualify for a return:
- The item must be returned within 14 days of delivery
- The product must be unused or in acceptable condition
- All original packaging and accessories should be included
- Proof of purchase may be required
We reserve the right to refuse returns that do not meet these conditions.
Non‑Returnable Items
The following items may not be eligible for return:
- Final sale items
- Used or damaged products caused by misuse
- Products returned without authorization
- Missing components or accessories
Return Shipping Costs
Customers are responsible for all return shipping costs.
Original shipping charges are non‑refundable unless otherwise required by law.
We recommend using a trackable shipping method for returns.
Refund Process
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be processed to the original payment method.
Refund processing times may vary depending on your payment provider or financial institution.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the product and packaging
- A description of the issue
We will work to resolve the issue as quickly as possible.
Order Cancellations
Orders may only be canceled before they are processed or shipped.
Once an order has been shipped, cancellation may no longer be possible.
Chargebacks
Customers experiencing issues with an order are encouraged to contact us directly before initiating a payment dispute or chargeback.
Fraudulent chargebacks may be challenged with supporting documentation.
Contact Information
For all refund and return requests, contact:
Nu SecureCharge Corp
24301 Muirlands Blvd. STE V – 120
USA
Email: support@wifiboostershop.com
Phone: 1-786-796-3863